Shipping Policy for Autodorocity

Effective Date: January 3, 2025

At Autodorocity, we strive to ensure that your shopping experience is seamless and enjoyable, and this includes providing reliable and timely shipping. This Shipping Policy outlines the terms, conditions, and guidelines for shipping your orders. By placing an order with Autodorocity on our website https://autodorocity.com, you agree to the terms of this policy.

1. Shipping Methods and Processing Time

  • Order Processing:
    Once your order is successfully placed and payment is received, we will begin processing your order. Orders typically ship within 1-3 business days. Please note that business days exclude weekends and public holidays.

  • Shipping Methods:
    We offer various shipping methods to accommodate your needs. The available shipping options will depend on the destination of your order and can be selected at checkout. Our available shipping methods include:

    • Standard Shipping: Typically delivered within 5-7 business days within the U.S.
    • Expedited Shipping: Typically delivered within 2-3 business days within the U.S.
    • International Shipping: Delivery times vary depending on the destination country, typically ranging from 7-14 business days.

  • Processing Delays:
    Occasionally, high order volumes, weather events, or unforeseen circumstances may cause delays. While we aim to process all orders promptly, we appreciate your patience during such times.

2. Shipping Fees

  • Domestic Shipping (U.S.):
    Shipping fees are calculated at checkout based on the selected shipping method and delivery address. Autodorocity occasionally offers free shipping promotions for U.S. customers, which will be reflected at checkout when applicable.

  • International Shipping:
    International shipping rates are calculated based on the shipping destination and the shipping method selected. Please note that customers are responsible for any customs duties, taxes, or import fees that may be incurred. These charges are calculated by the destination country’s customs department and are not included in the shipping fees at checkout.

3. Shipping Address

  • Accuracy:
    It is your responsibility to ensure that the shipping address provided during checkout is correct. We cannot be held responsible for delays or non-delivery due to inaccurate or incomplete address information.

  • Address Changes:
    Once your order has been processed and shipped, we may not be able to change the shipping address. Please ensure that all details are correct before submitting your order. If you need to update your address before your order has shipped, please contact our customer service team as soon as possible at info@autodorocity.com.

4. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. This tracking number can be used to track the status of your shipment. You can track your order on the courier’s website using the provided tracking link. Please note that it may take up to 24 hours for tracking information to update after shipment.

5. International Orders

  • Customs Duties and Taxes:
    For international orders, Autodorocity ships internationally, but customers are responsible for all applicable customs duties, taxes, and import fees upon delivery. These charges vary by country and are outside of our control. We encourage international customers to check with their local customs office to understand the fees that may apply before placing an order.

  • Customs Delays:
    Customs procedures can sometimes cause delays, which may affect the estimated delivery date. Autodorocity is not responsible for any delays that occur due to customs processing.

6. Shipping Restrictions

  • P.O. Boxes and APO/FPO Addresses:
    We ship to most domestic P.O. Boxes and APO/FPO addresses. However, certain shipping methods may not be available for these addresses, and delivery times may vary.

  • Restricted Locations:
    Due to international shipping regulations and logistical limitations, some countries or regions may be restricted from receiving shipments from Autodorocity. If we are unable to fulfill an order to a specific location, we will inform you before processing the shipment, and you will receive a full refund.

7. Shipping Delays

While we strive to meet our estimated delivery times, external factors such as weather conditions, carrier delays, and holidays may affect shipping timelines. If there are any delays beyond our control, we will make every effort to keep you informed about the status of your order.

  • Carrier Delays:
    In the case of delays caused by the shipping carrier (such as USPS, FedEx, or UPS), Autodorocity is not responsible for the delay, but we will assist you in tracking your order and resolving the issue with the carrier.

8. Returns and Shipping Costs

  • Return Shipping:
    If you are returning an item, Autodorocity will provide instructions on how to return it. In most cases, customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect or damaged items). Please refer to our Return Policy for full details on returning products.

  • Shipping Charges:
    Shipping charges for the original order are non-refundable unless the return is due to a mistake made by Autodorocity. If you return a product, you will be refunded for the purchase price of the item(s) only, excluding the initial shipping costs.

9. Customer Service

If you have any questions about shipping, tracking, or delivery, or if you encounter any issues with your order, please don’t hesitate to reach out to our customer support team. We are happy to assist you!

  • Street: 2121 E H Ave #26, Gothenburg, Nebraska(NE), 69138
  • Phone number: (308) 537-2219
  • Email: info@autodorocity.com
  • Website: https://autodorocity.com/

10. Disclaimer

Autodorocity is not liable for any delays or non-delivery caused by incorrect shipping information, customs delays, or issues outside of our control (e.g., carrier errors or weather-related delays). We will, however, do our best to assist you in tracking and resolving any issues with your order.

By making a purchase on Autodorocity, you acknowledge and agree to the terms outlined in this Shipping Policy. Thank you for choosing Autodorocity, where we offer luxury handbags delivered with care and efficiency!